PRIVACY POLICY

Effective Date: July 1, 2025

Last Updated: July 8, 2025

Introduction

Garnett Lamb Leventhal LLC, doing business as EaaS AI (“Company,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By accessing or using our web-based AI tools, embedded automations, and related services (collectively, the “Software”), you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

**Personal Information You Provide**
- Name, email address, billing details, and contact information.
- Any information submitted through contact forms or support requests.

**Business and Financial Data**
- Data pulled via authorized connections to APIs such as QuickBooks Online or AWS, as required to perform automations or services.

**Usage Data**
- IP address, browser type, device info, pages visited, time spent, and other diagnostic data.

**Automation Inputs**
- Content, queries, documents, or metadata submitted by you or generated as part of the Software’s function.

2. HOW WE USE YOUR INFORMATION

We use your data to:

- Provide, maintain, and improve the Software.
- Authenticate your access and manage your account.
- Process payments and provide subscription services.
- Respond to your requests, questions, and support needs.
- Analyze usage for performance, security, and feature improvements.
- Comply with legal obligations and enforce our Terms.

We do not sell your personal information.

3. THIRD-PARTY INTEGRATIONS

We use third-party APIs and services (e.g., QuickBooks Online, AWS) to deliver the functionality of the Software. These services may collect or process your data as required to perform their functions.

Your use of such third-party services is governed by their respective privacy policies. We are not responsible for their content, policies, or practices.

4. COOKIES AND TRACKING

We use cookies and tracking technologies to understand how users interact with our site and to improve user experience. You can control cookie preferences through your browser settings.

5. DATA SECURITY

We use reasonable administrative, technical, and physical measures to protect your data. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. DATA RETENTION

We retain your information only as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. YOUR RIGHTS

Depending on your location, you may have the right to:

- Access the data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain types of processing.
- Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information below.

8. CHILDREN’S PRIVACY

Our Software is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. GDPR COMPLIANCE

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

- The right to access, update, or delete your personal data.
- The right to object to or restrict how we process your data.
- The right to data portability.
- The right to withdraw consent at any time.

To exercise these rights, please contact us at the address listed below. We may require verification of your identity before processing your request.

10. CCPA COMPLIANCE

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

- The right to know what personal data we collect and how we use it.
- The right to request deletion of your personal data.
- The right to opt out of the sale of your personal data (we do not sell data).
- The right to non-discrimination for exercising your rights.

To submit a request under the CCPA, contact us using the information below.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. If changes are material, we will notify you via email or through the Software. Continued use after changes means you accept the updated policy.

12. CONTACT US

If you have questions about this Privacy Policy or your data, contact us at:

Garnett Lamb Leventhal LLC (DBA: EaaS AI)
Fort Worth, Texas
rachael@eaaservice.com